Every jewellery firm runs job-work through the same fragile system: a physical register, a karigar's memory, and whoever remembers to follow up. CaratOS replaces that with product-level job tracking that survives staff turnover, karigar changes, and busy weeks.
Set Up Your FirmTied to a specific product or customer piece.
So nothing slips past when a karigar or the shop gets busy.
So you know exactly who has which piece.
Created, in progress, awaiting parts, ready.
"Create karigar job for ring repair, due Friday" creates the job, assigns it, and notifies the customer automatically.
A customer return or repair request can convert directly into a karigar job.
Tie a job to the exact product record, so the piece's history stays in one place.
Karigar job-work is where jewellery businesses lose the most invisible money: a repair with no due date becomes a repair nobody follows up on, which becomes a customer who doesn't come back. Making job-work trackable the same way inventory and invoices already are closes that gap without adding a new habit for staff to learn — it rides on WhatsApp, which they're already using.